Frequently Asked Questions

Sweeps Tool is a comprehensive platform designed to help sweepstakes casino players track and manage their gaming activity. You can track purchases, redeems, profits, daily rewards, and analyze your performance across multiple casinos all in one place.

Yes! All core features are free forever. This includes purchase and redeem tracking, profit analytics, daily rewards management with countdown timers, and subscription management. An optional $3.99/month premium membership is available to remove advertisements and support ongoing development.

Creating an account is simple! Click the "Get Started Free" or "Register" button on our homepage. You'll need to provide an email address and create a password. You can also try our demo account to explore the platform before signing up.

Absolutely! We offer a demo account that you can access directly from the homepage. Click "Try Demo Account" to explore all features with sample data. No registration required for the demo.

You can track:

• Purchases: Record all your sweepstakes coin purchases with amounts, dates, and casino information
• Redeems: Group multiple purchases into redeems to track your profit margins
• Profits: View cumulative profits, ROI percentages, and outstanding sweepstakes coins
• Daily Rewards: Subscribe to casinos and get notified when rewards are ready to collect
• Analytics: See charts, casino breakdowns, and monthly statistics

When you subscribe to a casino, we track its daily reward cycle and display countdown timers on your dashboard. You can manage your subscriptions and view all available rewards in one place. Simply check your dashboard to see when rewards are ready to collect.

Yes! We support importing data from CSV and Excel files. You can import purchases, redeems, and other data to get started quickly. Visit the Import page in your dashboard to learn more about the import format.

Absolutely! You can export all your data at any time in CSV or Excel format. Your data belongs to you, and you should always have access to it. Visit the Export page in your dashboard to download your data.

Yes, we take data security seriously. All data is encrypted in transit using SSL/TLS. Your password is encrypted using secure hashing algorithms and never stored in plain text. We implement industry-standard security measures and regularly update our systems with the latest security patches.

No, never. We have a strict policy: we will NEVER sell, share, or monetize your gaming activity data with third parties, advertisers, or data brokers. Your data is yours alone. We believe your trust is more valuable than any revenue we could generate from your data.

Yes, you have complete control over your data. You can delete your account at any time through your account settings. When you delete your account, all your personal information and gaming activity data will be permanently deleted from our systems. This action cannot be undone.

The premium membership ($3.99/month) removes all advertisements from the platform. All core features remain free - premium membership is optional and helps support ongoing development of the platform.

You can cancel your premium membership at any time through your account settings. Cancellation takes effect at the end of your current billing period. You'll continue to have access to premium features until the period ends, and then you'll return to the free tier (which includes all core features).

We're here to help! You can reach us at [email protected]. We typically respond within 24-48 hours. Please include as much detail as possible about your question or issue so we can assist you quickly.

We're working on launching a Discord community where users can share tips, get support, and stay updated on new features. This will be available soon!